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World-Class Data Center and Connectivity

 

Since 1997, we have offered the fastest and most reliable web hosting options available anywhere, with direct "OnNet" connections to the Internet backbone for maximum speed and guaranteed 99.9% uptime.

» Redundant Fiber Entrance expandable to 1840 Gigabits per second
» Multiple Redundant Gigabit Ethernet links to Data Center 1 and Data Center 2
» Fully Redundant Cisco 6509 Sup720 Distribution Switches
» Redundant Gigabit Ethernet links to each rack switch
» Cisco 2960 48 Port 10/100 rack switches

Redundant, OC-12 connections, Class "A" Facility and Industrial-Grade Equipment for the Ultimate Performance and Reliability

Say good-bye to embarrassing slow load times. Never again worry about website downtime and bad connectivity issues. Our superior Cloud hosting platform, plus Internet connectivity via 4 Tier-1 providers ensures the fastest speeds and most reliable service.

Located just north of Boston, MA, our data center offers more than 20,000 square feet of premium raised-floor hosting space. It is one of the few data centers in the U.S. located on two distinct power grids and connected to both for redundancy. This is a SAS 70

Type II certified Data Center, providing best-of-breed data center operations with hardened physical infrastructure, security, and environmental services.

We recognize that down time is not an option for your business. That's why we invest heavily in hardware and facilities that ensure your website is up and running on the web 24 hours a day, seven days a week.


Please scroll down the page for a tour of the data center, including a description of key features and photos of the facilities.


Network Operations Center (NOC)  

       

The Data Center uses a redundant model for its Network Operations Center or NOC.

A primary NOC is located next to the data center floor where monitoring takes place for the network, servers, and environmental components.

A secondary, or back-up NOC, is a located in a secure area behind closed doors.

This secondary NOC shares space with the upper tier technical support and provisioning team. Tier 3 engineers provide 24x7 monitoring at all levels of our Network Operations Center

The NOC is located in a secure, monitored, "class A" building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.
Biometric palm scanners are at the entrance to the data center.

There is a 24/7 on-site security staff. The Data Center sits on top of a 6 foot concrete slab which is sloped to the center where a one-way drain is located. On top of this concrete slab sits a 24 by 36 inch raised data floor.

Both cooling and electrical circuits routed underneath the raised floor, with the power encased in waterproof galvanized steel conduits. There are also moisture sensors located under the floor to monitor condensation levels.


Industrial-Grade Leibert Air Conditioners (Cooling and Moisture Control)

Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability.

Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability.

Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

This Datacenter has thirteen (Leibert) industrial-grade air-cooling units.
 

Each with their own independent (lycol) feeds providing cooling and moisture control which condition our computer rooms and operations center.

Only five of these units, running at no more than 50 percent capacity, are required to cool the entire Data Center.

In addition, the walls are lined with Thermolite which is an insulator commonly found in larger refrigerated warehouses.

With an insulation value of R84, it provides thermal insulation equivalent of 84 sheets of glass, keeping the Datacenter at optimal temperature 68 degrees Fahrenheit.

The Data Center sits on top of a 6 foot concrete slab  which is sloped to the center where a one-way drain is located.
On top of this concrete slab sits a 24 by 36 inch raised data floor.

Both cooling and electrical circuits routed underneath the raised floor, with the power encased in waterproof galvanized steel conduits. There are also moisture sensors located under the floor to monitor condensation levels.

Uninterruptible Power System  (To guard against local power failures)
Dual Power Grids With Generator and Battery Backup

We have N+1 Reduncancy in all systems. AC Power plant with battery and generator backup. Johnson controls Metasys Building Management systems are used for monitoring of power and HVAC.

Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer.

 

 

This system routes to our automatic transfer switch which monitors power quality, and automatically transfers to our emergency generators in the event they are needed.

Each facility is also protected by one or more uninterruptible Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.

Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment.

The Datacenter facility sits at the intersection of two separate metropolitan power grids drawn from two distinct cities, Boston and Cambridge, each supplying 13,800 volt service. This attribute allows us to exceed 120 watts per square foot in this Datacenter.

This facility has not had unplanned power outage in over 25 years. In the extremely rare event that both municipalities lose power concurrently, the facility is backed up locally by dual (catolite) 1500 kilowatt generators, each with their own fuel supply.

Only one generator is required to run the Datacenter. These generators supply power within six seconds and can run indefinitely because they can be refuelled while operational.

 

To guard against local power failures, OnNet has two industrial-grade, three phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these backup systems in place, we can keep our network up and running indefinitely without relying on external power.The generators are tested weekly and are serviced on regularly scheduled intervals. We maintain priority contracts with multiple diesel delivery vendors.
Plus Battery Backup

The Datacenter offers two forms of uninterruptible power supplies, local and centralized. While the majority of customer servers utilize the centralized UPS system, optional localized units are available for other applications. The UPS provides up to 30 minutes of conditioned power, more than adequate to cover the 6 second interval before the generators power up.

 


Standby Servers

We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes.

We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes


 

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© Copyright 1997 - 2010
Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
UPDATE 08-Apr-2010
MMC&S Inc.


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